Key achievements and challenges in 2014
We have determined our corporate responsibility targets up until the year 2020. These targets and their achievements are described in the table below.
Indicators and targets of corporate responsibility
For us, 2014 was a year of changes, and operational efficiency was improved through various means. We made major changes to both the organization and the operating model. We also renewed premises, fleet and subcontracting. In order to maintain the profitability of our operations, we must constantly seek new substitute services and consider new efficiency improvement measures. The changes influence all areas of corporate responsibility.
The key challenges were the cooperation negotiations and personnel reductions caused by the decline in mail volumes, the transformation of the business environment and the difficult economic situation as well as handling these negotiations and reductions as responsibly as possible. We also invested a great deal in responsible sourcing and, in line with our strategy, customers and customer relationship management.
In the fall, we revised our sourcing policy that defines how sourcing and supplier cooperation are managed and handled in Posti Group. We also achieved significant savings by improving sourcing efficiency. Increasing the efficiency of sourcing is also an integral part of the new two-year, EUR 75 million performance improvement program launched in August.
We continued the extensive integration of the groupage logistics business operations acquired in 2012 and renewed our fleet. Some of the fleet was given up, and we increased subcontracting. We merged systems, consolidated inventories and revised the operating model. The aim was to improve the utilization and fill rates of the entire transport fleet in order to ensure competitiveness and profitability.
As of the beginning of October, we centralized cleaning, property maintenance, waste management and technical building services in Finland to one partner, which ensures energy and cost efficiency.
Key corporate responsibility achievements also included the awarding of the Green Office label to Posti’s headquarters and the expansion of the ISO 9001 and ISO 14001 systems in logistics. As a result of the audit by Det Norske Veritas, all logistics operations in Finland are now fully covered by quality and environmental certificates. In addition, the occupational health and safety certificate OHSAS 18001 covers more than 20 freight terminals.
During the year, the also Group appointed a Chief Compliance Officer whose task is to develop compliance operations throughout the Group.