Annual Report 2014

Social responsibility management

Our well-functioning and efficient infrastructure enables us to provide reliable services for all of our customer groups in a socially responsible manner. We deal ethically, openly and transparently with all of our stakeholders. We use various channels to provide our stakeholders with information and enable them to interact with us.

We support and respect the United Nations’ Universal Declaration of Human Rights. As an employer, we comply with the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work. In accordance with the principles of the UN Global Compact, we are committed to promoting employees’ rights, environmental protection, anticorruption work and human rights in working life.

We comply with an approved equality plan and all laws and regulations related to equality in order to promote and ensure nondiscrimination and equal treatment. We maintain a system that makes it possible to report any deviations from our principles and guidelines and address them.

We also expect partners to comply with equivalent, ethically sustainable principles. We present our environmental and ethical requirements in the tendering phase and ensure that they are addressed when agreements are signed. We expect our suppliers to provide feedback, and we respond to any shortcomings, as necessary. We have not identified any risks related to the use of child, forced or penal labor in our operations.